Privacy Policy

At Sucex Market, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit SucexMarket.com and use our delivery services.

1. Information We Collect

We collect information to provide you with a seamless shopping and delivery experience:

• Personal Identification Information: Name, delivery address, phone number, and email address provided during account registration or checkout.

• Transaction Data: Details of orders placed on our website.

• Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited (collected via cookies and analytics tools).

2. How We Use Your Information

We use the collected information for the following purposes:

• Order Fulfillment: To process your orders and ensure accurate delivery to your doorstep.

• Customer Support: To communicate with you regarding your orders, respond to your inquiries, and resolve complaints.

• Service Improvement: To analyze website usage patterns and improve the shopping experience for our customers.

• Marketing: With your consent, to send you updates about promotions, new products, or service changes.

3. Payment Processing

We do not save your credit card or financial details. Payments are processed securely through our trusted third-party payment gateways: Flutterwave, Paystack, and GlobalPay. When you pay, your financial data is handled directly by these providers in accordance with their respective privacy and security policies.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: With delivery partners or logistics providers strictly for the purpose of completing your delivery.

• Legal Requirements: When required by law, such as to comply with a subpoena or a request from government regulatory authorities in Nigeria.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of electronic storage or transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access, correct, or update your personal information through your account settings.

• Request the deletion of your account and associated personal data by contacting us.

• Opt out of marketing communications at any time.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us through the Contact Us page on our website or email us at: support@sucexmarket.com.